Today Kensington Palace released screengrabs from a videocall the Duke and Duchess did with volunteers from Shout.
Wednesday’s call celebrated the one-year anniversary of the crisis texting service that immediately connects people facing crisis situations with volunteers. It is designed to encourage people to reach out for help at an early stage, without fear or shame.
Shout is modeled after the Crisis Text Line in the US, which has been operating since 2013. It is a legacy project of the Heads Together campaign and was launched last May by the Duke and Duchess of Cambridge and Duke and Duchess of Sussex using a £3 million investment from the Royal Foundation. This week Meghan and Harry joined a call with Crisis Text Line volunteers in the US. You may remember Kate and William attending a celebration for Shout volunteers in November.
Some bullet points about the service’s success:
- As of 1 May 2020, 1,800 Shout Crisis Volunteers have had more than 300,000 text conversations since the service launched.
- Since the UK lockdown was announced, Shout’s trained Crisis Volunteers have taken an increase of 6,000 text conversations.
- The main issues raised by texters are suicide (34%), depression (34%), anxiety (32%), relationship (27%), loneliness (18%) and self-harm (15%).
- The busiest period for text conversations on the 24/7 service is between 8-10pm and on any given day.
During the call, the royals heard from five volunteers as well as Shout Chief Executive Victoria Hornby. Prince William said, “You guys are the trailblazers, you have been doing a fantastic job keeping Shout moving forward, so well done and thank you for all your hard work; we really appreciate it.”
In the top row above, you see (l to r) Jo Irwin, Alexis Caught, and Jo Booth. In the second row, CEO Victoria Hornby, Michelle Fernandes, and Kiel McPhillips. During Wednesday’s call, the royals heard from volunteers about their experiences while providing support to those texting Shout. Alexis Caught said, “The unique support that Shout is able to provide to people in crisis is crucial at all times, but now more than ever it can serve as a lifeline to those most in need – whatever they’re going through, big or small.”
Here is the full 5-minute video released by the Palace.
Shout is launching a new campaign to promote its text number. Kensington Palace reports the #Shout85258 challenge “will see a host of people forming the shape of the 85258 text number with their hands to create videos to upload on to social media platforms.” To kick off the campaign, the Palace is doing something we’ve not seen previously: the Kensington Royal Instagram stories will be taken over by a volunteer tomorrow (Saturday the 16th) who will post unique content including videos from volunteers and doing Q&As.
Last month the organization launched a new initiative called Our Frontline for key workers providing one-to-one support by call or text.
In addition to that round-the-clock support from trained volunteers, Frontline also offers mental health resources, ideas, and tips. Below, a tweet about Frontline.
We recently launched @OurFrontlineUK to help support keyworkers with round the clock mental health support. To date, we have held 915 conversations with Our Frontline workers? @HussainManawer @MindCharity @hospiceuk @KensingtonRoyal @heads_together @samaritans pic.twitter.com/08SI4RaGS6
— Shout UK (@GiveUsAShout) May 14, 2020
The piece is a blend of viscose and polyamide, done in an allover ribbed knit. It has a slim fit with a slightly cropped silhouette, the scalloped vee-neck, logo buttons, and short sleeves. It is also available in black at Bloomingdale’s ($220) and at Sandro’s US site ($220). Many thanks to Heaver for the sweater ID.
We first saw Kate wearing Sandro at the unveiling of her Back to Nature Garden at the Hampton Court Palace Garden Festival in July of last year (below left). She also wore a sweater by Sandro when arriving at the King’s Cup Regatta in August (right).
The Paris-based brand, founded in 1984, remains a favorite of fashionistas around the world. Below, spring 2020 ensembles.
Below, several designs from the spring dress line.
Like several other fashion brands, Sandro is offering a charity tee shirt. In the US, all proceeds go to the American Red Cross; in other countries, proceeds are donated to the International Red Cross). The design was chosen by the retailer’s Instagram followers.
The Duchess also appeared to have on her Catherine Zoraida Fern Drop Earrings ($213/£165), shown below as worn on a previous occasion.
Don’t forget to vote for your favorite new day dress worn by the Duchess in 2019!
- The Shout site is here; the organization’s Instagram page is here, and Twitter feed here
- Learn more about Frontline here; the Frontline Facebook page is here; its Twitter feed is here; the Frontline page is here
- In the USA, you can visit the Crisis Text Line site here; the organization’s Facebook page is here; its Instagram page is here; the Twitter feed is here and TikTok page here
- Caroline Halleman’s Town and Country article is here; a Hello! story from Danielle Stacey is here